Apple announced the launch of an out-of-warranty iPhone repair program at independent service centers. Workshops will have access to the same parts, tools, and training as Apple Authorized Service Centers. This is stated on the company’s website.
The new program will apply to the “most frequent repair cases” of iPhones that are out of warranty. Apple will provide large and small independent service centers with original spare parts, tools, training, manuals and diagnostic programs, like those of authorized partners of the company.
First, the program will be launched in the United States, but will eventually expand to other countries. The company noted that they launched the program for the sake of customer satisfaction.
When repair is needed, the consumer must be sure that it was carried out correctly. We believe that the safest and most reliable repair is a repair performed by a qualified technician with original spare parts that are properly designed and tested.
For service centers, participation in the new program will be free. To connect to it, it will be enough for them to have at least one specialist who will be certified at Apple. Spare parts and other tools can be received at the centers of authorized Apple partners.
The company explained that over the course of the year 20 independent service centers in the USA, Europe and Asia were connected to the pilot version of the program. At the same time, Apple also plans to expand its network of authorized partners.
In early August 2019, the media reported that Apple began to block non-original batteries in iPhones. In November 2018, the company recognized a repair lock on some components in the latest MacBook Pros at unofficial service centers.