A Microsoft representative explained to the publication: “In light of recent events, we decided that we should emphasize that sometimes people listen to this content.” Vice noted that Microsoft has a tool that allows you to delete audio recordings made using Cortana and Skype Translator.
In July, Google and Apple admitted that they hired contractors to listen to voice requests from Google Assistant and Siri users. Both companies temporarily stopped listening to recordings. On August 7, Vice found out that Microsoft is also using contractors to listen to some of Skype’s calls.
On August 13, they said on Facebook that they had engaged contractors to decrypt the voice messages of Messenger users. The social network said that they decoded the audio with the consent of users and stopped doing this in August.