Users could not find and call the car.
Users GetTaxi, Yandex.Taxi and Uber complained in social networks that they could not order a car through the application. Residents of Moscow and St. Petersburg encountered a failure., representatives of Yandex.Taxi confirmed the fact of the failure and stated that it had already been eliminated.
For technical reasons, some users for about an hour could have problems with ordering a taxi. Now the service is operating normally. We apologize for the inconvenience and do everything to prevent this from happening again.
When you try to order a car through the application, messages “You can re-order a taxi after 1 minute” and “An error has occurred, try again” began to appear. At the same time, it was possible to call “Yandex.Taxi by phone”
Почему плохо, что Яндекс.Такси и Убер одно и тоже. pic.twitter.com/5ndbdtCfs6
— Aleksandr Beshkenadze (@beshkenadze) December 21, 2018
— BAKHA666🇮🇷 (@BAKHA666) December 21, 2018
Что за жопа с такси? Ни один агрегатор не показывает цену.
— мамонт – диссидент (@andrewlugosi) December 21, 2018
В Москве перестали работать ВСЕ ТАКСИ. А я стою на морозе в одних трусах!!! pic.twitter.com/k7ezTbKnOL
— Максим Хорошев (@khoroshev) December 21, 2018
In the call center “Yandex.Taxi” explained what happened “preventive work to improve the application.”