Apple

Touch ID stopped working after update

Evgeny Prikhodko

Good afternoon. Such a problem: iPhone 6 128Gb. After upgrading to iOS 10, Touch ID stopped working.

Evgeny Prikhodko 
Good afternoon. Such a problem: iPhone 6 128Gb. After upgrading to iOS 10, Touch ID stopped working. When you try to go to any of the 3 top points, an error occurs. What to do?

Eugene, welcome.

This time with the release of iOS 10 from Apple, everything really went very badly. As a result, thousands of devices appeared for which something does not work: for some, for a calculator, for others, for Widgets, for others, for problems with the Control Center . You have – touched Touch ID.


Solution 1. 
1. Open Settings -> Touch ID and password . Enter the master password and disable iTunes and the App Store. 
2. Restart your iPhone by holding down the Power + Home key until the Apple-type log appears. 
3. Reopen Settings -> Touch ID and password . Enter the master password. Delete all existing fingerprints and restart your iPhone.Go to Settings -> Touch ID and password . Create new fingerprints.


Solution 2
Particularly acute is the problem of iOS 10 firmware. Updating iOS 10.0.2 solved an annoying bug. To make sure that you have the latest version of iOS 10 installed, open Settings -> General -> Software Update and perform the installation.


Solution 3
I can advise you to perform a full recovery of the device through iTunes, after downloading the firmware. 
For your device, here is the link: iPhone 6 .List of other firmware: here .

Connect the device to iTunes and with Shift (Windows) or Alt / Option (Mac) pressed, select Restore. Then specify the downloaded firmware. (You will need to disable the Find iPhone feature).

Sure to! Create a backup before any operations.

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