If you are a happy owner of a smartphone from Sony (in particular, Xperia XZ1 and XZ2), you might encounter strange strips appearing on the screen when you touch. The problem was reported by the owners of these smartphones, both at the official forum of the manufacturer, and on the XDA . Sony claims that this is not a defect of smartphones, but the result of the impact of static electricity.
Sony explains to users that the effect caused on the screen disappears when the effect disappears.
“Sony Mobile is committed to providing the highest level of product quality and customer service for all of our products. Due to the characteristics of the display of some models, you can observe the pattern from the bands as a result of electrostatic impact. This is not a functional defect. And usually the bands disappear when the static electricity disappears, “ – said in an official statement Sony.