Updated: the hotel was informed that the guests could take photos in the rooms that are under repair. The publication, which reported on the complaint, removed the pictures from its article.
Fans from Uruguay Herman and Mauricio, who came to Yekaterinburg for one of the matches of the World Cup, complained about the hotel “Big Ural”, the numbers allegedly did not match the photos on Booking.com. They told about this to the local edition 66.ru.
The fans came to the game of their team, which took place on June 15 at the Yekaterinburg Arena. A week before they arrived in the city, they found the hotel “Bolshoy Ural”, and from photographs it seemed to them suitable. For two days in a room for four people Uruguayans paid 20 thousand rubles – 2.5 thousand rubles per day per person, the newspaper writes.
However, when they arrived at the hotel, the men “were horrified,” Herman said. According to him, the situation in the rooms did not match the photo, and other Uruguayans refused to stay at the hotel. Herman and Mauricio still decided not to cancel the reservation.
This is not a hotel, it’s a time machine! We are sure that Lenin was the last guest here. Honestly, every night I was afraid that a monster would come out of the hole in the toilet and eat me. The only plus of the hotel is the location, although we were lucky.