The company announced at its official forum that Microsoft employees will no longer answer the questions received since July 2018 about the old operating systems. Microsoft Security Essentials, Internet Explorer 10 and Office 2010/2013 will also no longer have official support on the forum.
Effective July 2018, the Microsoft Community forums listed below will change support scope. There will be no proactive reviews, monitoring, answering or answer marking of questions. The forums will continue to be moderated by Microsoft. Microsoft Community members are welcome and encouraged to continue to use the forum to ask questions and post answers with each other.
Of course, users can still leave their questions, and other users can respond to them, but Microsoft employees will no longer respond to them.
Several forums were completely blocked: Microsoft Band and Zune. Users can not even ask a question in the hope of receiving a response from ordinary users.
I can not count how many times, I found the answer to my question about Windows on the forum. Therefore, I’m sure that users of Windows 7 and 8 will be disappointed by this event. In the end, Windows 7 still receives security updates.