Samsung has issued an official statement, in which it promised to study the complaints of the owners of the new flagships Galaxy S9 and S9 +. They report the unstable operation of the touch screen in new items and the presence of entire dead zones in which no clicks are recorded.
“Customer satisfaction is the core of our business. And we strive to provide the best impression. We are considering a limited number of complaints about the touchscreen problems in the Galaxy S9 / S9 +, “the company said and asked users to contact the tech support for troubleshooting.
As GSMArena writes , many complaints about the problem have accumulated both on the profile branches of Internet forums Reddit, XDA, and on Samsung’s own website. Is a software or hardware problem, is still unknown.